Every time I attempt to "update citations & bibliography" it hangs.
I have run it in word safe mode. I have run the pc in safe mode. I have run it without backup, without autosave, without antivirus. I have disabled screensavers. I ran the office repair - no change. All to no avail.
It takes several hours to fall over, and the couple of times I watched the winword process memory usage, i saw it fall over at about the same memory use - about 1.8Gb. This computer still shows only 60% memory used so it's not like it's running out of RAM/swap space. It's behaving like an internal coding hard-limit on memory allocation was reached.
All the event viewer shows me is:
Faulting application winword.exe, version 12.0.6668.5000, stamp 5083137f, faulting module mso.dll, version 12.0.6662.5000, stamp 4fd67dd1, debug? 0, fault address 0x00b12066.
Is anyone else having this issue?
Is this fixed in Word 2010 or 2013?
Does anyone have any suggested workarounds?
Comments: ** Comment from web user: fredtheweasel **
OK I set the macro going last night - with the save-as-you-go line in the loop.
About 3h 30 mins in it failed (as expected). I looked at the last-saved file. Word had only processed 308 citations out of about 900 (i would know exactly if I could update the citations!).
The macro was stopped at a file permission error on the ActiveDocument.Save line. The Word window was titled ~WRL3153.tmp. It displayed a dialog saying "The disk is full. Free some space... (etc)" yet I am showing 287Gb free. I searched for ~WRL3153.tmp but it had disappeared. Maybe the temp file grew until it couldn't any more. Perhaps it grew to ?16Gb which I recall is the largest file addressable by a 32 bit app??
Anyway, I had hoped the save-as-you-go approach would get me 80% of the way there, but I' stuck at about 30%. And whatever Word is doing in memory it's even more screwy than I thought.