I have a large document in Word 2007, with approximately 900 citations.
Every time I attempt to "update citations & bibliography" it hangs.
I have run it in word safe mode. I have run the pc in safe mode. I have run it without backup, without autosave, without antivirus. I have disabled screensavers. I ran the office repair - no change. All to no avail.
It takes several hours to fall over, and the couple of times I watched the winword process memory usage, i saw it fall over at about the same memory use - about 1.8Gb. This computer still shows only 60% memory used so it's not like it's running out of RAM/swap space. It's behaving like an internal coding hard-limit on memory allocation was reached.
All the event viewer shows me is:
Faulting application winword.exe, version 12.0.6668.5000, stamp 5083137f, faulting module mso.dll, version 12.0.6662.5000, stamp 4fd67dd1, debug? 0, fault address 0x00b12066.
Is anyone else having this issue?
Is this fixed in Word 2010 or 2013?
Does anyone have any suggested workarounds?
Comments: ** Comment from web user: fredtheweasel **
Every time I attempt to "update citations & bibliography" it hangs.
I have run it in word safe mode. I have run the pc in safe mode. I have run it without backup, without autosave, without antivirus. I have disabled screensavers. I ran the office repair - no change. All to no avail.
It takes several hours to fall over, and the couple of times I watched the winword process memory usage, i saw it fall over at about the same memory use - about 1.8Gb. This computer still shows only 60% memory used so it's not like it's running out of RAM/swap space. It's behaving like an internal coding hard-limit on memory allocation was reached.
All the event viewer shows me is:
Faulting application winword.exe, version 12.0.6668.5000, stamp 5083137f, faulting module mso.dll, version 12.0.6662.5000, stamp 4fd67dd1, debug? 0, fault address 0x00b12066.
Is anyone else having this issue?
Is this fixed in Word 2010 or 2013?
Does anyone have any suggested workarounds?
Comments: ** Comment from web user: fredtheweasel **
I saw that but it looks like all the macro is doing is disabling the undo button, ie switching off user access to undo. What we have here (if I'm right) is the update citations and bibliography triggering the undo "under the hood", with no user intervention. I can try the macro route as you suggest, but I'm skeptical that it actually will turn off the stack. I'll be happy if I'm wrong, and happier still if it solves this (otherwise insurmountable) issue.
in Excel and older versions of word you can set the number of undo levels. setting it to 0 (or 1, I can't remember) has the effect of switching it off. Unfortunately MS removed that for 2007 and up.